An Open Letter to the good folks at Springfield Armory

Dear Friends,

I should probably start by thanking you for your fine line of products, especially the XD platform. My wife’s go-to gun is the Sub-Compact 9mm. I prefer the .45 Tactical. My father-in-law shoots an M1A regularly, and I have friends and readers who swear by your new Saint.

That said, as a loyal customer it pains me to watch what you’ve been going through over the past week. You seem to be hell-bent on ripping the scab off of your self-inflicted wound every single day.

You are making a bad situation much worse.

Please allow me to offer some advice — throw you a lifeline of sorts — as you appear to be in dire need of some outside counsel.

First, stop sending out BS press releases — period. You’ve clearly underestimated and insulted the intelligence of the gun community and, folks, American gun owners are a damn savvy bunch. They see right through your recent missives, which appear to be nothing more than sleight-of-hand and misdirection. They imply you’re more interested in fixing the blame than fixing the problem. Besides, you can’t press-release your way out of a crisis. Trust me: I create crises for a living. I’ve seen many, many crisis management schemes and ploys. Yours is by far the worst. In fact, it’s laughable. Springfield Armory has become a punchline for an ever-changing series of jokes.

Second, your senior leadership team has got to go.  Whether they knew or didn’t know that your lobbyist was funneling funds to anti-gun politicians is now moot. Their fate was sealed the instant the first Springfield Armory dollar was thrust into a politician’s greedy mitt. Mr. Reese et al should be looking for work by close of business today. In truth, they should have been let go once the story broke. There’s no excuse for what occurred on their watch and, for them, there’s no coming back.

Third, you need to do everything you can to insure that Illinois SB-1657 goes down in flames. Your fate is intertwined with this horrible legislation which, among other bad things, would require Illinois gun dealers to be licensed by the state. You can’t spend enough. You can’t rally enough and you can’t lobby enough to defeat this legislation. If it’s signed into law, make sure to shut off the lights and lock the door on your way out.

Fourth, once you’ve regrouped, you should issue a genuine apology as well as a fully transparent account of exactly what happened — who did what, when and why — something your current management team is incapable of doing because of their complicity in all the badness.

Will this work? Who knows. It can’t hurt. Gun owners are a forgiving bunch, but there are limits to their largesse. I’ve already heard from many readers who say they will never buy a Springfield Armory product.  I’m not quite there yet, but unless you take major steps to fix what you broke, I’ll be joining their ranks along with, I’m sure, many others.

Lee

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About Author

Lee Williams can’t remember a time in his life when he wasn’t shooting. Before becoming a journalist, Lee served in the Army and worked as a police officer. He’s earned more than a dozen journalism awards as a reporter, and three medals of valor as a cop. He is an NRA-certified law enforcement firearms instructor, an avid tactical shooter and a training junkie. When he’s not busy as a senior investigative reporter, he is usually shooting his AKs, XDs and CZs. If you don’t run into him at a local gun range, you can reach him at 941.284.8553, by email, or by regular mail to 1777 Main St., Sarasota, FL 34236. You can follow him on Twitter: @HT_GunWriter and on Facebook @The Gun Writer.

17 Comments

  1. Gary Bonds on

    Lee, that was an excellent letter and thank you for writing it. As a lover of Springfield Armory products I would hate see them screw this up anymore than they have. Also thanks for everything you do.
    Gary

  2. On Point Lee, many thanks for the excellent letter, hope it serves as a much needed wake up call.

    I for one, will not be buying any Springfield Armory Products until they climb out of the hole they have dug for themselves .

    Dan Mathews
    Sarasota

  3. Lee, I have yet to see a better written statement. You sir, are quite the writer. As many have; I’ve done a fair amount of reading on this SA ordeal. Owning an XD, XDM, and XDS had made me appreciate the quality of a product I can rely on. But as many feel, I too am disappointed in this train wreck they not only allowed, but have caused. Good work on your part. Take care.

  4. Well done!! I hope they take your advice and find a way to kill that bill. I’m a big fan of the xd’s and their products. Everybody makes mistakes but it’s how you correct them that makes a difference. Thank you Lee awesome letter!

  5. I will not be buying any more Springfield products until they sort this out, but I did buy a Smith & Wesson product this year (OK More than one) so you can come back from this or there would be no Smith & Wesson. I really like my XDS is perfect for summer carry.

  6. How does the owner of Springfield Armory get fired?

    Also, you tube channels are reporting they’re getting hit by shill accounts and bots trying to support Springfield Armory.

    Everything else is spot on.

  7. Matthew Martin on

    Excellent piece! I just got off the phone with SA as my new EMP won’t go one magazine without jamming. Here’s to hoping they won’t go out of business and I’m out a pistol as I am sending it in for repair.

    Note that if you Google “Springfield Armory” right now, someone hacked the motto and it says “the first sellout in American Firearms.” People are ripping them apart and I hate to see this but if they had been transparent (you chose the right word) in the first place, much of this would have never happened.

  8. Sometimes when you stick your hand in an alligator pen the best thing you can do is hold up the bloody stump and say, “boy was that a stupid thing to do.”

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